Policies
Terms and Conditions
By using our website and checking this box, you confirm that you are at least 18 years old or have parental consent, and agree to our terms, conditions and policies.
Privacy Policy
We collect personal information you provide directly to us, such as your name, email address, phone number, billing and shipping address, and payment information when you make a purchase or contact us. We take steps to protect this information from unauthorized access, use, or disclosure, but we cannot guarantee complete security of data transmitted over the Internet or stored electronically.
Return Policy
We accept returns for physical products within 30 days of purchase if the product is unused, in its original packaging, and in the same condition as received. For hygiene reasons, opened or used products are non-returnable. Please check product details before purchasing.
To initiate a return, email our customer service team at dolledbydomo.llc@gmail.com with your order number and reason for return. We will provide return instructions upon approval. Once we receive and inspect your returned item, we will notify you of your refund status. Approved refunds will be credited to your original payment method.
Please note that shipping costs are non-refundable.
Digital Product Policy
All sales of digital products are final, and no refunds or exchanges are offered. Please review product details carefully before purchasing. Digital products are the intellectual property of Dolledbydomo, LLC, and purchasing does not grant ownership rights.
Payment and Billing
All prices are listed in dollars and are subject to change without notice. We reserve the right to modify or discontinue a product at any time without notice. We are not liable for any modification, price change, suspension, or discontinuance of service.
By providing a payment method, you confirm you are authorized to use it and allow us to charge the full amount. If the payment method is invalid or cannot be verified, your order may be suspended or cancelled.
Right to Refuse Service and Refunds
We reserve the right to refuse service to anyone at our discretion. This includes, but is not limited to, situations involving inappropriate behavior, failure to comply with policies, or other circumstances deemed necessary by management. Additionally, we reserve the right to offer a full refund at any point. Refunds will be processed promptly, and we will work to address any concerns professionally and respectfully.